Frequently Asked Questions
We take pride in providing unparalleled transparency and empowerment for our patients. The answers below are just a start, so please feel free to contact us if you have additional questions.
How is endocrinology different from general practice?
Endocrinology is the branch of medicine that studies endocrine glands, their diseases and hormone production. The endocrine system includes the pituitary, thyroid, adrenal glands, ovaries, testicles and pancreas.
What are your office hours?
We're open 8am-5pm, Monday through Thursday, but close for lunch from 12pm-1pm. On Fridays, we're open 8am-4pm Fridays, and take lunch form 12pm-1pm.
Which insurance companies to you accept?
Aetna, Anthem BCBS, CHN, Bright Health, CIGNA, CO Access, Cofinity, First Health Coventry, Humana, RMHP, Tricare, United Health Care as well as others. Please contact your insurance company to verify coverage.
How can I refill a prescription?
Please contact your pharmacy to send an electronic request for prescription refill. You can also access the patient portal and send a message requesting refills.
What's your cancellation policy?
We understand that sometimes appointments need to be rescheduled. If it is necessary to cancel your appointment, we ask that you provide two days notice, so that another patient can have the appointment time. A fee of $50 will be charged for all no shows or cancellations less than 24 hours.
Where's your new location?
As of April 2018, our new location is: 9695 S Yosemite St, Suite 285, Lone Tree CO 80124.
Why does my bill say Live New?
Live new is our parent company!
Personalized Care that Works
At Colorado Endocrinology we believe that each patient is unique. Because of this we listen to our patients, and use a team approach to determine the optimal personalized treatment. How can we help?Patient Forms